Kickstarting your interoperability

Interoperability is the ability of different systems, organizations, and technologies to work together and exchange information in a consistent, reliable way. In a digital government, this is essential because it allows services and institutions to connect, share data, and automate processes across domains, reducing bureaucracy, improving efficiency, and enabling faster, more user-friendly public services. It also supports scalability, avoids duplication, and helps governments respond quickly to new needs or policy changes without having to rebuild core systems.

What country are you from?*

Your country information is used to offer you relevant and personalized feedback.

What is your role today related to your government?*

This information is used to provide you personalized feedback based on your role.

What key problems or inefficiencies are you trying to solve with interoperability in your government today?

For example are you struggling with converting physical data to digital? Or you have trouble with digital systems being accessible for other systems in your government? Or are all ministries and organizations developing their services in their own way without any central coordination? Are you missing good metrics and overview of your architecture?

Which systems or services are most critical for your governments interoperability today?

For example, your population registry, business registry, tax systems etc. What do you consider as being the most important that are the foundation for your interoperability in your opinion?

Do you have any existing technical solutions in your government today for data exchange (e.g., integration layer, API platform, enterprise service bus)?

Data exchange systems and platforms are systems that are meant to automatically move data from one organizations system to another organizations system when there is a need for it. Please select all options that apply.

Is there a legal or policy framework that supports interoperability or requires data sharing between institutions?

To help with interoperability the digital service systems are developed and built and integrated following specific legal and policy related requirements - if possible. Please select all options that apply.

Who is responsible for leading or coordinating interoperability efforts?

Is there a unit or ministry that is responsible for all digital services or specific aspects of them in some form?

What are the main obstacles - technical, legal, organizational, or cultural - that you’re facing right now?

Interoperability is not only about technical systems, it is also about how organizations collaborate and depend upon one another when providing digital services.

What does success look like for you in the next few years regarding interoperability?

What is the ONE thing you would like to achieve with interoperability?

Do you have funding to support your interoperability plans?

Is it government funded effort? Is it donor-funded? Or are you still in analysis and budgeting planning phase?